Terms of sale
●About custom-made products
JewelryDIANA rings and necklaces are handmade by artisans at our affiliated workshops (made-to-order products), so please check the estimated delivery time on the product page or in your cart.
Due to system limitations, it is possible to specify a delivery date in the cart, but this will be invalid.
For other products, delivery dates can be specified.
If not set, we will deliver as soon as possible.
We do not accept cancellations or changes to custom-made products after your order has been completed.
When placing an order, please be sure to check the size, color, etc.
JewelryDIANA rings and necklaces are handmade by artisans at our affiliated workshops (made-to-order products), so please check the estimated delivery time on the product page or in your cart.
Due to system limitations, it is possible to specify a delivery date in the cart, but this will be invalid.
For other products, delivery dates can be specified.
If not set, we will deliver as soon as possible.
We do not accept cancellations or changes to custom-made products after your order has been completed.
When placing an order, please be sure to check the size, color, etc.
●About sending emails
At MEGAMI PROJECT, we will always send you an "Order Acceptance Notification" email (or a contact email if there is a problem with your order) from our customer-only address [megamiproject_jewelry@jewelrydiana.com] within the next business day of your order (orders placed after 3:00 PM on Friday will be sent the following Monday, and orders placed on public holidays will be sent the next business day).
If we are unable to contact you using the address reserved for our customers, we will not be able to properly send you emails notifying you of your order acceptance, nor will we be able to properly notify you of the shipment of your ordered items.
If you have not received a response from us within the above period, it is possible that our response has been identified as spam. We apologize for the inconvenience, but please check your email settings to ensure that you can receive emails from megamiproject_jewelry@jewelrydiana.com.
Also, since we are unable to check your email settings, if you do not receive an email, we apologize for the inconvenience, but please contact us at [megamiproject_jewelry@jewelrydiana.com] using an email address that can receive emails (we will reply on the next business day if you send an email after 5:00 PM).
Please note that newsletters and automatically sent emails when you place an order may be blocked by customers due to different sending systems. Please check your receiving settings once again.
Additionally, some mobile phone devices may have their default settings set to "reject" all emails from PCs. Please check your email settings once again.
At MEGAMI PROJECT, we will always send you an "Order Acceptance Notification" email (or a contact email if there is a problem with your order) from our customer-only address [megamiproject_jewelry@jewelrydiana.com] within the next business day of your order (orders placed after 3:00 PM on Friday will be sent the following Monday, and orders placed on public holidays will be sent the next business day).
If we are unable to contact you using the address reserved for our customers, we will not be able to properly send you emails notifying you of your order acceptance, nor will we be able to properly notify you of the shipment of your ordered items.
If you have not received a response from us within the above period, it is possible that our response has been identified as spam. We apologize for the inconvenience, but please check your email settings to ensure that you can receive emails from megamiproject_jewelry@jewelrydiana.com.
Also, since we are unable to check your email settings, if you do not receive an email, we apologize for the inconvenience, but please contact us at [megamiproject_jewelry@jewelrydiana.com] using an email address that can receive emails (we will reply on the next business day if you send an email after 5:00 PM).
Please note that newsletters and automatically sent emails when you place an order may be blocked by customers due to different sending systems. Please check your receiving settings once again.
Additionally, some mobile phone devices may have their default settings set to "reject" all emails from PCs. Please check your email settings once again.
Returns and exchanges
●If the product you receive is dirty or damaged, please contact us by email.
Please return unopened and unused products by cash on delivery within 5 days of receiving the product. We will exchange the product for a good one.
Please note that if the replacement item is sold out, we will provide a refund.
Please note that we may not be able to accept exchanges or returns after 6 days from the date of delivery of the product.
Please return unopened and unused products by cash on delivery within 5 days of receiving the product. We will exchange the product for a good one.
Please note that if the replacement item is sold out, we will provide a refund.
Please note that we may not be able to accept exchanges or returns after 6 days from the date of delivery of the product.
Regarding refunds for returned products, we will transfer the product price to the specified bank account.
We will cover the transfer fee.
We will cover the transfer fee.
If there is a price difference in the case of an exchange, we will contact you by email.
○ Returns and exchanges due to customer convenience If you wish to return an item for your own reasons, please contact us by email after receiving the item and return it within 5 days, provided that the item is unopened and unused.
Please note that we may not be able to accept exchanges or returns after 6 days from the date of delivery of the product.
Please note that we may not be able to accept exchanges or returns after 6 days from the date of delivery of the product.
- In the event of a return due to customer convenience, the refund amount will be the product price minus the cost paid by our store, and will be transferred to the specified bank account.
・Please note that the following charges will be borne by the customer.
Shipping costs for returns and exchanges (round-trip shipping costs for exchanges)
Return/exchange fee (per item): 1,950 yen nationwide Bank transfer fee *The time required for exchanges will vary depending on the product, but for items from the Japanese Jeweler series, it may take around two weeks after arrival at our store.
Shipping costs for returns and exchanges (round-trip shipping costs for exchanges)
Return/exchange fee (per item): 1,950 yen nationwide Bank transfer fee *The time required for exchanges will vary depending on the product, but for items from the Japanese Jeweler series, it may take around two weeks after arrival at our store.
○Contact information and shipping address for returns and exchanges
Contact email: megamiproject_jewelry@jewelrydiana.com
Contact email: megamiproject_jewelry@jewelrydiana.com
Shipping address
The distribution center varies depending on the product, so please contact us for details.
- The shipping company for returns will be Japan Post (Yu-Pack) or Yamato Transport.
(Please note that we cannot accept cash on delivery or regular mail if this is your preference.)
(Please note that we cannot accept cash on delivery or regular mail if this is your preference.)
○Items not eligible for exchange *We cannot accept exchanges due to customer reasons (different from the image) other than size or color exchanges.
*Please note that we cannot accept exchanges for any products that have been delivered more than 6 days ago, products that have been used or show signs of being used, products that have been dry cleaned or washed, products that have smells of perfume, air freshener, cigarettes or other substances, products that have been personalized with the customer's name, custom-made products, products that have been soiled or damaged by the customer, or products with tags or labels removed.
Product Warranty
○ Regarding warranty, repair and adjustment Products with a warranty are guaranteed within the warranty period.
We cannot guarantee against damage or dead batteries caused by customer use.
Please note that shipping costs for repairs within the warranty period will be borne by the customer.
We cannot guarantee against damage or dead batteries caused by customer use.
Please note that shipping costs for repairs within the warranty period will be borne by the customer.
*Even if the product is within the warranty period, battery replacement and cases a to f will be charged.
a. Malfunctions and damage caused by improper handling
b. Malfunctions and damage caused by improper repair or modification
c. Breakdown and damage caused by fire, earthquake, or flood
d. Changes in appearance such as minor scratches or discoloration that occur during use
e. If the warranty card is not presented
a. Malfunctions and damage caused by improper handling
b. Malfunctions and damage caused by improper repair or modification
c. Breakdown and damage caused by fire, earthquake, or flood
d. Changes in appearance such as minor scratches or discoloration that occur during use
e. If the warranty card is not presented
○About adjusting the size of the watch strap *We offer watch strap size adjustments at a special price, so although it may be a hassle, we ask that you adjust the size yourself.
You can also have the watch adjusted at a watch shop for around 500 yen.
We offer these at a price that will satisfy you, even with these costs.
You can also have the watch adjusted at a watch shop for around 500 yen.
We offer these at a price that will satisfy you, even with these costs.
○About the color of the product We take great care to make the colors appear as close as possible to the actual product colors, but please note that the brightness and color may vary slightly depending on your monitor.
○Regarding product review submissions Once you receive the product, please be sure to submit a review about the product and rate the store.
We will use the messages you post as a reference for future store operations.
All of our store staff look forward to seeing you.
However, posting with the intentional purpose of disrupting business operations is also illegal.
In the unlikely event that such malicious posts are made, we may take legal action or file a police report, and although this is unwilling, we may take legal action.
We will use the messages you post as a reference for future store operations.
All of our store staff look forward to seeing you.
However, posting with the intentional purpose of disrupting business operations is also illegal.
In the unlikely event that such malicious posts are made, we may take legal action or file a police report, and although this is unwilling, we may take legal action.
About products covered by the warranty
○Products with a warranty are guaranteed within the warranty period.
We cannot guarantee against damage or dead batteries caused by customer use.
Please note that shipping costs for repairs within the warranty period will be borne by the customer.
We cannot guarantee against damage or dead batteries caused by customer use.
Please note that shipping costs for repairs within the warranty period will be borne by the customer.
*Even if the product is within the warranty period, battery replacement and cases a to f will be charged.
a. Malfunctions and damage caused by improper handling
b. Malfunctions and damage caused by improper repair or modification
c. Breakdown and damage caused by fire, earthquake, or flood
d. Changes in appearance such as minor scratches or discoloration that occur during use
e. If the warranty card is not presented
a. Malfunctions and damage caused by improper handling
b. Malfunctions and damage caused by improper repair or modification
c. Breakdown and damage caused by fire, earthquake, or flood
d. Changes in appearance such as minor scratches or discoloration that occur during use
e. If the warranty card is not presented
Regarding watch strap size adjustments *We offer watch strap size adjustments at a special price, so although it may be a hassle, we ask that you adjust the size yourself.
You can also have the watch adjusted at a watch shop for around 500 yen.
We offer these at a price that will satisfy you, even with these costs.
You can also have the watch adjusted at a watch shop for around 500 yen.
We offer these at a price that will satisfy you, even with these costs.
About products not covered by the warranty
●Regarding metal allergies In the unlikely event that any problems arise due to metal allergies caused by watches, accessories, etc., please be aware that we cannot take any responsibility.
Metal allergies vary from person to person, depending on which metals cause allergies.
You can have an allergy test conducted at a nearby hospital with a dermatology department to find out which metals are causing the allergy.
After that, please choose a product that does not contain the metal that is causing the problem.
Metal allergies vary from person to person, depending on which metals cause allergies.
You can have an allergy test conducted at a nearby hospital with a dermatology department to find out which metals are causing the allergy.
After that, please choose a product that does not contain the metal that is causing the problem.
●Ring size chart Size Inner diameter (mm) Circumference (mm)
-------+---------+-------
No. 1 13 40.8
No. 2 13.4 41.9
No. 3 13.7 42.9
No. 4 14 44
No. 5 14.4 45
No. 6 14.7 46.1
No. 7 15 47.1
No. 8 15.4 48.2
No. 9 15.7 49.2
No. 10 16 50.3
No. 11 16.4 51.3
No. 12 16.7 52.4
No. 13 17 53.4
No. 14 17.4 54.5
No. 15 17.7 55.5
No. 16 18 56.5
No. 17 18.4 57.6
No. 18 18.7 58.6
No. 19 19 59.7
No. 20 19.4 60.7
No. 21 19.7 61.8
No. 22 20 62.8
No. 23 20.4 63.9
No. 24 20.7 64.9
No. 25 21 66
No. 26 21.4 67
No. 27 21.7 68
No. 28 22 69
-------+---------+-------
MEGAMI PROJECT rings are crafted with the finest techniques in the jewelry industry.
*When purchasing, we recommend that you measure the size of the finger you will be wearing the ring on beforehand using a ring gauge or similar.
*Although this varies from person to person, if your fingers are swollen due to the time of day you take the measurement or your physical condition, the size may fluctuate by about 0.5 sizes.
Please determine your ring size based on the condition of your finger.
Also, wider designs may feel a little tight, so please choose a size slightly larger (1 to 2 sizes).
-------+---------+-------
No. 1 13 40.8
No. 2 13.4 41.9
No. 3 13.7 42.9
No. 4 14 44
No. 5 14.4 45
No. 6 14.7 46.1
No. 7 15 47.1
No. 8 15.4 48.2
No. 9 15.7 49.2
No. 10 16 50.3
No. 11 16.4 51.3
No. 12 16.7 52.4
No. 13 17 53.4
No. 14 17.4 54.5
No. 15 17.7 55.5
No. 16 18 56.5
No. 17 18.4 57.6
No. 18 18.7 58.6
No. 19 19 59.7
No. 20 19.4 60.7
No. 21 19.7 61.8
No. 22 20 62.8
No. 23 20.4 63.9
No. 24 20.7 64.9
No. 25 21 66
No. 26 21.4 67
No. 27 21.7 68
No. 28 22 69
-------+---------+-------
MEGAMI PROJECT rings are crafted with the finest techniques in the jewelry industry.
*When purchasing, we recommend that you measure the size of the finger you will be wearing the ring on beforehand using a ring gauge or similar.
*Although this varies from person to person, if your fingers are swollen due to the time of day you take the measurement or your physical condition, the size may fluctuate by about 0.5 sizes.
Please determine your ring size based on the condition of your finger.
Also, wider designs may feel a little tight, so please choose a size slightly larger (1 to 2 sizes).
